Frequently Asked Questions

You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!

No, you do not need a referral to attend a physiotherapy appointment. Physiotherapists are first contact practitioners so you may book in without a referral from your GP. We do accept CDM plans from your doctor.

For your first appointment, please bring along any referrals or reports (MRI, specialist reports) that you may have if they are relevant to your consultation. Please wear loose comfortable clothing and you may be asked to remove your shoes during the appointment.

Yes, all our classes require an assessment prior to joining the class. In order to provide safe and effective treatment we need to personally assess your condition. This allows us to create the best treatment plan for you and ensure you’re in a class suited to your ability.

For your first appointment, please bring along any referrals or reports (MRI, specialist reports) that you may have if they are relevant to your consultation. Please wear loose comfortable clothing and you may be asked to remove your shoes during the appointment.

All of our classes are run by physiotherapists, making them available to be claimed under most private health cover. To be certain it is worth checking with your private health fund provider. We are happy to provide you with the claim numbers to help you determine what rebate you may be eligible for.

We have free parking in a large car park directly outside our reception clinic, located in Hannah Place. There is also disabled parking available opposite our front door.

All of our classes are run by physiotherapists, making them available to be claimed under most private health cover. To be certain it is worth checking with your private health fund provider. We are happy to provide you with the claim numbers to help you determine what rebate you may be eligible for.

Yes, we are happy to accept DVA clients. Please ask your GP for a D904 form so you will be eligible for cover. If you have a gold card, your programme is covered, as it is provided by physiotherapists. We require a current D904 referral from your GP. We can then assess you and begin to start you on a relevant exercise or balance program. If you hold a relevant white card, we can still cover your treatment if it relates to your specific injury site.

All our physiotherapists are experienced and well qualified. However, each of them have particular areas of special interest, which can be found in our team biographies. If you would like further assistance, please call our receptionists to discuss which physiotherapist may be best suited to you.

If your GP has provided you with up to 5 physiotherapy consults as part of your Enhanced Primary Care plan (also known as a CDM or Chronic Disease Management), you are entitled to a Medicare rebate on part of your consult fee. You can take your receipt to Medicare and they will rebate you, or you can claim online via the relevant Medicare portal. Please be sure to bring your GP referral along with you when you attend our clinic so that we can process this for you.

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Back in Strength Google Reviews

Back In Strength
4.8
Based on 28 reviews
powered by Google
Kevin KeeffeKevin Keeffe
03:40 06 Dec 23
A careful planning process with the client to develop a small class clinical pilates program, with great and careful supervision from Brie. Good equipment and plenty of room in the studio in Deakin
Diana GrangerDiana Granger
14:25 14 Jul 23
Guinea GoldGuinea Gold
22:19 25 Oct 21
Jean was amazing! Friendly, evidence-based and positive. First went to see her when I was in huge pain and facing surgery. She took the time to work out how to reduce my pain and started me on a program to treat my injury. Several months later - no pain, no weakness and no need for surgery. Highly recommended!
Joe HatchJoe Hatch
02:08 11 Aug 21
Lovely staff and very helpful advice and rehab help
Tracie WilliamsTracie Williams
11:15 28 Jul 21
First time goer and not the last! Hamish spent time hearing about my injury and a doable plan was made for me. The app they use lets me remember what exercises I have to do and the ability to touch base during visits using the app keeps myself and Hamish on the same page. Strongly recommend Back In Strength.
Louise BresnahanLouise Bresnahan
22:51 24 Jun 21
The best physio practice in Canberra!Everyone is so friendly and professional and l thoroughly enjoy my Pilates classes. One on one treatment sessions are very be beneficial too.I've recommended them a few times on a couple of fb groups I'm in and others have seconded the recommendation.Definitely the best at what they do.
Jan BakerJan Baker
02:26 10 Aug 20
I have found Back in Strength to be very professional. After looking in other places, my neurosurgeon recommended Back in Strength to me after spinal fusion surgery. The treatment was tailored to my personal needs and explanations were made clear. It was a one-to-one experience which was followed up with home exercise., which could be digitally monitored.
Lisa ColquhounLisa Colquhoun
09:21 13 Jun 19
I have been attending Back in Strength for 5 years. I started Clinical Pilates, for a back condition, with Anne, then Jo and now Maeve, all who provide a professional approach to rehab. Working with me, they have developed and supervised an exercise program designed for my condition, with regular reviews and updating. Their knowledge and holistic approach has enabled me to improve strength, endurance, standing and sitting tolerances. I continue to attend weekly and cannot imagine otherwise. Highly recommend.
Melinda KouparitsasMelinda Kouparitsas
01:40 13 Jun 19
The Back-in-Strength Physios are amazing, I have been going to them for four years after some major injuries and extensive back surgery. They helped with my rehab and now I choose to continue with weekly clinical Pilates classes and live a pain free life. I have had classes with many of the physios and would recommend them all - currently with the awesome Maeve.
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