We’ve answered some of our most common questions below to help your feel prepared for your appointment and better understand the services we offer at Back In Strength.
If you can’t find the information you’re looking for, please contact our friendly reception team or fill out the form on this page.
Appointments & Referrals
No referral is required to see a physiotherapist, exercise physiologist, or remedial massage therapist at Back In Strength.
We also accept eligible Medicare CDM/EPC referrals from your GP.
Please bring along any relevant referrals, scans, reports, or letters relating to your condition. Comfortable clothing that allows you to move freely is also recommended.
If you would like us to review reports or imaging before your appointment, you are welcome to email them through to office@backinstrength.com.au
Appointment lengths vary depending on the service and treatment required. Most consultations range between 30-60 minutes.
Pricing varies depending on the service and appointment type. Please contact our team for current pricing information.
Yes, online bookings are available for many of our services. If you are unsure what appointment type to book, our reception team is happy to assist.
Private Health, Medicare, & Funding
Yes. Most services are claimable through private health insurance if you have the appropriate level of cover. HICAPS is available in clinic for on-the-spot claiming.
Yes, we accept eligible Medicare CDM/EPC plans provided by your GP. Medicare rebates apply to part of your consultation fee.
Please note that these plans can only be used for 1:1 appointments and not for group classes.
Yes, we welcome DVA clients. A current D904 referral from your GP is required for eligible treatment.
Yes, we provide physiotherapy and rehabilitation services for eligible NDIS participants.
Classes & Rehabilitation
Yes. All classes require an initial assessment to ensure the program is safe, appropriate, and tailored to your needs and goals.
Loose, comfortable clothing that allows you to move easily is ideal. Grip socks may be recommended for some classes.
Many of our physiotherapist-run classes may be claimable through private health insurance, depending on your level of cover.
In many cases, yes. Appropriate movement and exercise can play an important role in recovery. Your physiotherapist or exercise physiologist will guide you on what is safe and suitable for your condition.
You are also welcome to book an appointment with your physiotherapist or EP if you are unsure about whether to attend a class or not.
Treatments & Services
All of our practitioners are highly qualified and experienced, with different areas of interest and expertise. If you are unsure who to book with, our reception team can help guide you to the most suitable practitioner.
We treat a wide range of musculoskeletal, sporting, pelvic health, neurological, post-operative, balance, and chronic pain conditions.
Yes, we provide home visit physiotherapy services across Canberra for clients who may have some difficulty attending the clinic.
Yes. Dry needling is offered by qualified physiotherapists as part of a personalised treatment plan where appropriate.
In some cases, physiotherapy may help improve strength, movement, and pain levels enough to delay or avoid surgery. If surgery is required, physiotherapy also plays an important role before and after the procedure.
Visiting the Clinic
Back In Strength is located in Deakin, Canberra, with treatment rooms and studio spaces across Hannah Place and MacGregor Street.
Yes, free parking is available directly outside the clinic on Hannah Place, including accessible parking spaces.
We understand plans can change. Please contact our team as soon as possible if you need to cancel or reschedule your appointment.
Still have questions?
If there’s anything else you’d like to know, please fill out the form on this page or contact us. We’re here to help!
